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Ortega Gardens Alzheimer's Special Care Center

Licensed Assisted Living Facility · Ortega / Westside · Jacksonville, FL

Ortega Gardens Alzheimer's Special Care Center — Florida AHCA-licensed Assisted Living Facility #12414, 5760 Timuquana Rd, Jacksonville, FL 32210. 60 beds, ECC specialty license. Current licensee since October 1, 2026.
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Last verified: October 2026 against Ortega Gardens Alzheimer's Special Care Center's AHCA license record on FloridaHealthFinder.

Is Ortega Gardens Alzheimer's Special Care Center a licensed assisted living facility in Florida?

Yes — provisionally. Ortega Gardens Alzheimer's Special Care Center holds Florida ALF license #12414 for 60 beds, issued by AHCA as a provisional license on October 1, 2026. AHCA issues provisional licenses to new licensees, including after a change of ownership, until the first full survey is complete.

State agencyFlorida Agency for Health Care Administration (AHCA), Assisted Living Unit — licenses ALFs under Florida Statutes Ch. 429, Part I and Rule 59A-36, F.A.C.
License #12414 (AHCA file #11968535)
License typeAssisted Living Facility (ALF)
Specialty licensesExtended Congregate Care (ECC)
Licensed beds60 · 60 ECC beds
License statusProvisional (issued October 1, 2026, expires April 1, 2027) — issued to a new licensee, such as after a change of ownership, pending its first full licensure survey
First licensed (current licensee)October 1, 2026
Licensee of recordOpco (Fl) Jacksonville - 5760 Timuquana Rd, LLC · For-Profit
Management companySh1 Sunbelt Mgmt LLC DBA Sinceri Senior Living
Changes of ownership on fileOctober 1, 2026
Memory care programListed on the AHCA profile
Nurse availability (AHCA profile)on staff 24 hours
Latest standard (routine) inspectionJanuary 30, 2025 — no deficiencies cited
Enforcement / disciplinary recordAHCA sanctions on record: Deny License Modification
Address5760 Timuquana Rd, Jacksonville, FL 32210
Phone(904) 701-7227
CountyDuval County, FL
State recordFloridaHealthFinder profile for Ortega Gardens Alzheimer's Special Care Center · AHCA inspection reports

AHCA recorded a change of ownership on October 1, 2026, so the current licensee's own history starts there; older inspections and fines in the record belong largely to the previous operator. Ask who runs the building day to day now.

Check it yourself on FloridaHealthFinder, which shows the license dates, specialty licenses, ownership and any sanctions AHCA has imposed.

What did AHCA inspections of Ortega Gardens Alzheimer's Special Care Center find?

AHCA's most recent inspection of Ortega Gardens Alzheimer's Special Care Center on file was a standard visit on January 30, 2025, which cited no deficiencies. The posted record covers 6 visits from October 2019 to January 2025.

Of those visits, 3 were routine standard surveys and 2 were complaint investigations; 2 of the 6 resulted in at least one citation.

Areas cited in the posted record: medication assistance, storage and records, staff training and staffing standards.

Every citation in the posted record was Class III or IV — Florida's less serious categories, typically process, training-record or paperwork issues rather than direct harm — and each lists a correction date.

Visit dateTypeCitationsAreas cited
January 30, 2025Standard0No deficiencies
January 24, 2024Complaint0No deficiencies
May 9, 2022Standard0No deficiencies
December 8, 2021Complaint4Medication - Storage And Disposal; Training - Do Not Resuscitate Orders; Training - Hiv/Aids; Training - Staff In-Service
February 18, 2021Monitor0No deficiencies
October 2, 2019Standard2Staffing Standards - Staff; Training - Documentation & Monitoring

Read the full AHCA inspection reports for Ortega Gardens Alzheimer's Special Care Center →

Has AHCA fined or sanctioned Ortega Gardens Alzheimer's Special Care Center?

No. Ortega Gardens Alzheimer's Special Care Center's FloridaHealthFinder profile lists no AHCA fines, conditional licenses or other sanctions as of October 2026.

That puts it among the 41 Duval County assisted living facilities with no fine since 2021. A clean sanction record is a good sign, but still read the inspection reports — most citations never lead to a fine.

Does Ortega Gardens Alzheimer's Special Care Center offer memory care in Jacksonville?

Yes. Ortega Gardens Alzheimer's Special Care Center's AHCA profile lists a Memory Care program. Florida has no separate memory care license, so memory care is delivered under the ALF license, and a facility that advertises Alzheimer's care must disclose those services and train staff under Florida's ADRD rules.

It holds a Extended Congregate Care (ECC) specialty license, which lets the facility provide more nursing and personal care than a standard ALF — up to total help with daily activities — so residents can age in place longer.

Where is Ortega Gardens Alzheimer's Special Care Center located in Jacksonville, FL?

Ortega Gardens Alzheimer's Special Care Center is at 5760 Timuquana Rd, Jacksonville, FL 32210, in the Ortega and Westside area along Roosevelt Boulevard, near NAS Jacksonville. Hospitals families here commonly use include Ascension St. Vincent's Riverside and Orange Park Medical Center.

7 other licensed ALFs share the 32210 ZIP code: Brookdale Avondale, Empowering Home Care Group Homes, LLC, Kings House II, Noble Gardens Senior Living, Noble House Senior Living, Silver Treasures at Lane, and more in the directory.

Veterans and surviving spouses are served by the VA's Jacksonville outpatient clinics (part of the North Florida/South Georgia Veterans Health System) and may qualify for VA Aid & Attendance toward care costs.

How does Ortega Gardens Alzheimer's Special Care Center compare with other assisted living in Duval County?

With 60 licensed beds, Ortega Gardens Alzheimer's Special Care Center is about typical in size among the 69 assisted living facilities in Duval County (number 34 by bed count); the county median is 60 beds.

Across Duval County, 8 ALFs hold an ECC license, 19 hold LNS, 18 hold LMH, and 34 list a memory care program on their AHCA profile.

Closest in size among Duval County ALFs, from the same AHCA records:

FacilityCityBedsSpecialty licensesMemory careAHCA fines since 2021
Ortega Gardens Alzheimer's Special Care CenterJacksonville60ECCYes0
Brookdale AvondaleJacksonville60LNS—0
Brookdale Mandarin CentralJacksonville60LNSYes0
Rosecastle at DeerwoodJacksonville60LNSYes0
Sodalis JacksonvilleJacksonville62—Yes1
Plymouth Home for Adults IncJacksonville57LMH—0

How much does Ortega Gardens Alzheimer's Special Care Center cost per month?

AHCA does not publish prices, so ask Ortega Gardens Alzheimer's Special Care Center for its written rate sheet. Across the Jacksonville metro, memory care typically runs $4,500–$6,800/mo in 2026, with the Beaches, Ponte Vedra and Nocatee at the high end.

Its AHCA profile does not list Medicaid as a payment form, so plan on private pay, long-term care insurance or VA benefits.

The profile also lists VA among accepted payment forms.

What should you ask when touring Ortega Gardens Alzheimer's Special Care Center?

Start with what AHCA has already cited at Ortega Gardens Alzheimer's Special Care Center — medication assistance, storage and records, staff training and staffing standards — and ask what changed afterward; then cover overnight staffing, the full rate sheet and what would trigger a move-out.

  • Who helps residents with medications on the night shift, and how are missed or late doses caught?
  • How do you track annual in-service training, and can I see the schedule?
  • How many direct-care staff are awake overnight, and how many residents does each one cover?
  • Can we visit unannounced in the evening and at mealtimes?
  • Do you accept VA Aid & Attendance or long-term care insurance, and do you help with the paperwork?
  • How do you handle a hospital discharge back to the community?
  • What is the monthly rate for my parent's exact care level, and what triggers an increase?
  • Which care needs would require a move to a nursing home?

Tour at a mealtime, ask to see this week's activity calendar, and take the contract home. Under s. 429.28, F.S., a Florida ALF must give 45 days' written notice before a non-emergency relocation or discharge.

How does moving into Ortega Gardens Alzheimer's Special Care Center work?

Moving into Ortega Gardens Alzheimer's Special Care Center starts with a medical examination recorded on AHCA Form 1823 — done within 60 days before admission or 30 days after — which confirms your parent meets Florida's ALF admission criteria.

  • Residency agreement. Florida requires a written contract listing the services, the rate and the notice the facility must give before a rate increase; compare it with other communities before signing.
  • Memory care placement. Ask how Ortega Gardens Alzheimer's Special Care Center decides between assisted living and memory care for a new resident, and whether a move between them changes the rate.
  • ECC services. Ask which residents are on ECC service plans and how the higher care level is priced.
  • Payment. Most residents pay privately; long-term care insurance, VA Aid & Attendance and, where accepted, SMMC LTC Medicaid can offset costs.

If Ortega Gardens Alzheimer's Special Care Center has no opening, ask to be put on its waitlist and keep touring — availability at large Northeast Florida communities changes month to month.

Frequently asked questions

Who owns Ortega Gardens Alzheimer's Special Care Center?

AHCA lists the licensee of record as Opco (Fl) Jacksonville - 5760 Timuquana Rd, LLC, a for-profit operator, with Sh1 Sunbelt Mgmt LLC DBA Sinceri Senior Living as management company.

How do I report a concern about Ortega Gardens Alzheimer's Special Care Center?

Call AHCA's Health Care Facility Complaint line at 1-888-419-3456 or file online with AHCA, and for help resolving day-to-day problems contact Florida's Long-Term Care Ombudsman Program at 1-888-831-0404.

Is Ortega Gardens Alzheimer's Special Care Center a nursing home?

No. Ortega Gardens Alzheimer's Special Care Center is a licensed Assisted Living Facility, which provides housing, meals, personal care and help with medications but not 24-hour skilled nursing; nursing homes are licensed separately under Florida Statutes Ch. 400.

Does Ortega Gardens Alzheimer's Special Care Center have a backup generator?

Yes. Ortega Gardens Alzheimer's Special Care Center's AHCA emergency-power data lists a fixed on-site generator. Florida requires every ALF to have an alternate power source able to keep indoor temperatures at or below 81°F for at least 96 hours after losing power.

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