The Windsor at San Pablo

Is The Windsor at San Pablo a licensed assisted living facility in Florida?

Yes. The Windsor at San Pablo at 4000 San Pablo Pkwy, Jacksonville, FL 32244 holds an active Florida Assisted Living Facility license, #12539, for 120 beds, issued by the Florida Agency for Health Care Administration (AHCA) and valid through February 7, 2027.

Check it yourself on FloridaHealthFinder, which shows the license dates, specialty licenses, ownership and any sanctions AHCA has imposed.

What did AHCA inspections of The Windsor at San Pablo find?

AHCA's most recent inspection of The Windsor at San Pablo on file was a complaint visit on May 13, 2026, which cited no deficiencies. The posted record covers 7 visits from May 2021 to May 2026.

Of those visits, 2 were routine standard surveys and 5 were complaint investigations; 2 of the 7 resulted in at least one citation.

Areas cited in the posted record: dementia (ADRD) training and care, admission health assessments, elopement (wandering) prevention, medication assistance, storage and records and staffing standards.

Every citation in the posted record was Class III or IV — Florida's less serious categories, typically process, training-record or paperwork issues rather than direct harm — and each lists a correction date.

Read the full AHCA inspection reports for The Windsor at San Pablo →

Has AHCA fined or sanctioned The Windsor at San Pablo?

No. The Windsor at San Pablo's FloridaHealthFinder profile lists no AHCA fines, conditional licenses or other sanctions as of October 2026.

That puts it among the 41 Duval County assisted living facilities with no fine since 2021. A clean sanction record is a good sign, but still read the inspection reports — most citations never lead to a fine.

Does The Windsor at San Pablo offer memory care in Jacksonville?

Yes. The Windsor at San Pablo's AHCA profile lists a Memory Care program. Florida has no separate memory care license, so memory care is delivered under the ALF license, and a facility that advertises Alzheimer's care must disclose those services and train staff under Florida's ADRD rules.

It holds a Limited Nursing Services (LNS) specialty license, which lets licensed nurses provide a defined set of nursing tasks (for example dressing changes or certain medication administration) that a standard ALF cannot.

Where is The Windsor at San Pablo located in Jacksonville, FL?

The Windsor at San Pablo is at 4000 San Pablo Pkwy, Jacksonville, FL 32244, in the Westside near Argyle Forest, close to the Clay County line. Hospitals families here commonly use include Orange Park Medical Center and Ascension St. Vincent's Riverside.

1 other licensed ALF share the 32244 ZIP code: The Windsor at Ortega.

Veterans and surviving spouses are served by the VA's Jacksonville outpatient clinics (part of the North Florida/South Georgia Veterans Health System) and may qualify for VA Aid & Attendance toward care costs.

How does The Windsor at San Pablo compare with other assisted living in Duval County?

With 120 licensed beds, The Windsor at San Pablo is larger than most among the 69 assisted living facilities in Duval County (number 11 by bed count); the county median is 60 beds.

Across Duval County, 8 ALFs hold an ECC license, 19 hold LNS, 18 hold LMH, and 34 list a memory care program on their AHCA profile.

Closest in size among Duval County ALFs, from the same AHCA records:

How much does The Windsor at San Pablo cost per month?

AHCA does not publish prices, so ask The Windsor at San Pablo for its written rate sheet. Across the Jacksonville metro, memory care typically runs $4,500–$6,800/mo in 2026, with the Beaches, Ponte Vedra and Nocatee at the high end.

Its AHCA profile does not list Medicaid as a payment form, so plan on private pay, long-term care insurance or VA benefits.

What should you ask when touring The Windsor at San Pablo?

Start with what AHCA has already cited at The Windsor at San Pablo — dementia (ADRD) training and care, admission health assessments and elopement (wandering) prevention — and ask what changed afterward; then cover overnight staffing, the full rate sheet and what would trigger a move-out.

• Which staff have completed Florida's ADRD dementia training, and how are new hires covered before they finish it?
• Who completes the AHCA Form 1823 health assessment, and what would make my parent ineligible to move in?
• How do you assess a resident's wandering risk, and when did you last run an elopement drill?
• Who helps residents with medications on the night shift, and how are missed or late doses caught?
• Can we visit unannounced in the evening and at mealtimes?
• Do you accept VA Aid & Attendance or long-term care insurance, and do you help with the paperwork?
• How do you handle a hospital discharge back to the community?
• What is the monthly rate for my parent's exact care level, and what triggers an increase?

Tour at a mealtime, ask to see this week's activity calendar, and take the contract home. Under s. 429.28, F.S., a Florida ALF must give 45 days' written notice before a non-emergency relocation or discharge.

How does moving into The Windsor at San Pablo work?

Moving into The Windsor at San Pablo starts with a medical examination recorded on AHCA Form 1823 — done within 60 days before admission or 30 days after — which confirms your parent meets Florida's ALF admission criteria.

• Residency agreement. Florida requires a written contract listing the services, the rate and the notice the facility must give before a rate increase; compare it with other communities before signing.
• Memory care placement. Ask how The Windsor at San Pablo decides between assisted living and memory care for a new resident, and whether a move between them changes the rate.
• Payment. Most residents pay privately; long-term care insurance, VA Aid & Attendance and, where accepted, SMMC LTC Medicaid can offset costs.

Most moves take two to four weeks once a room is available; a hospital discharge can compress that to days, which is when a second set of eyes on the contract helps most.

Frequently asked questions